Improved User Experience

The idea of customer self-service has been around since 1833 when Percival Everett’s first self-service vending machines appeared in London, selling postcards. But when it comes to IT, many organizations find self-service daunting (though they agree it can be a path to increasing productivity and profits while reducing costs). Self-service, at its best, allows users […]

Let’s look at some of the leading vendors of well-known legacy VPN products and compare them to Banyan Security’s Zero Trust Network Access (ZTNA) solution featuring Service Tunnel. Limits of legacy VPN deployments Vendor Product Cisco ASA / AnyConnect Palo Alto Networks GlobalProtect Ivanti (Pulse Secure) Pulse Connect Secure Check Point Software Technologies Quantum VPN […]

We’ve made some enhancements to our self-service offering and we’re convinced that intent-based onboarding will be a leading conduit to the successful first time user experience. This post is to share more about what we did, why, and some lessons learned along the way! Great onboarding flows orient around outcomes A key goal at Banyan […]